Emotional Health and Wellbeing

At Ravens Wood School we understand that there may be times when students need some support in managing new and often difficult situations. If your son is experiencing a specific medical condition please contact the school office or your son’s Head of Year in the first instance. This will ensure an appropriate care plan can be created in line with your son’s needs. Emotional health and wellbeing is taken seriously at Ravens Wood School. Below is some information regarding our Student Counselling Service. Also below are details of organisations which may help when specific need arises and if external support to that provided by the school is needed.

If you wish to discuss any matters relating to emotional health please do not hesitate to contact a member of the pastoral team.

The Ravens Wood School Counselling Service

What is Counselling?

Counselling is offered as part of the pastoral care system at Ravens Wood and is a skilled way of helping students to find ways to manage their challenges. The aim is to empower them to live in a more resourceful way by giving them a safe and confidential place to offload their thoughts and feelings without being judged. It is a therapeutic process which assists a student to focus on their particular concerns whilst also addressing and exploring specific problems, making choices, working through feelings of conflict and improving relationships with others. It enables students to gain a better understanding of themselves and situations as well as developing strategies to manage change.

Counselling is not….

Telling young people what to do. It is a process built on trust which enables them to find their own strengths and abilities which will enable them to reach their goals and make choices, whatever they might be.

Will it help?

Counselling does not suit everyone, but for those who are sad, lonely, confused, angry or wanting to make changes in their lives, it may be a helpful form of support. It is always the young person’s choice whether they wish to attend. They will be encouraged but not be forced to do so, and if they feel it will not be useful to them, their decision will be respected.

Is it confidential?

YES – with an important exception. What has been discussed remains confidential unless the young person gives their permission to tell someone else. If however it is felt that the young person is in danger of harming themselves or others, then there is a duty of care to escalate the matter appropriately, but the young person will be spoken to first to make them aware of what will happen and will be involved throughout.

How does an appointment get made?

Pupils are usually referred by a member of staff or carer, but they can also ask for counselling themselves.

Is the guardian’s permission required?

Not always – this will be discussed in the first session

Do parents / guardians get feedback?

Not necessarily. The young person’s confidentiality will be respected, but they are encouraged to discuss their issues with their parents / guardians.

How long will counselling be for?

This will largely depend upon the young person’s needs. They are usually offered 6 sessions, but this is reviewed regularly to check progress. Some may feel that just 2-3 sessions are enough to start to make positive changes, whereas others may need longer term support. Usually the sessions are weekly, but again depending on their needs, this can be fortnightly or as and when required. Sometimes students will be referred to outside agencies such as CAMHS if longer term or more specialist work is required.

What issues are explored in Counselling?

Typical examples include:

For further information, please contact Mrs M Lester, Deputy Headteacher.


Youth Agencies for Emotional Support


Young Minds - This is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people and empowering their parents and carers.

You can email to parents@youngminds.org.uk


Helpline: 0808 802 5544

YoungMinds Parents’ Helpline: 0808 802 5544 (Monday to Friday 9.30am -4pm) or email parents@youngminds.org.uk or chat online (Monday to Friday 11am to 1pm)

Childline - Emotional support for children and young people on issues relating to child abuse, bullying etc


Tel: 0800 111


Self Harm and Suicide:

Charlie Walker Memorial Trust - Awareness, information and resources for those who are depressed


Samaritans - 24 hour helpline offering emotional support for people who are experiencing feelings of distress or despair or thinking about suicide


Tel: 0845 790 9090 (any time)

PAPYRUS - Parent Association for the prevention of young suicide


Harmless - Harmless is a user led organisation that provides a range of services about self harm including support, training and consultancy to people who self harm, their friends, families and professionals.
This is a charity aimed at supporting young people aged between 11 and 19. It provides a safe space to talk, ask questions and be honest about what’s going on in life.


Survivors of Bereavement by Suicide


National Helpline: 0844 561 6855

Email: sobs.support@hotmail.com

Health Talk Online


Charlie Walker Memorial Trust


Sane/Saneline - Offering advice to those with concerns about their own or others mental wellbeing

Tel: 0845 767 8000

Cruse - Bereavement Care


Hope Line UK - Advice for parents, carers, teachers and friends of young people at risk of suicide

Tel: 0800 068 4141



Anxiety UK - Helps all those suffering from anxiety disorders. Section on young people and anxiety


Tel: 08444 775 774

No Panic - Helpline for anxiety disorders, panic attacks etc. Provides advice, counselling, listening, befriending and can make referrals.


Tel: 0808 138 8889 (10am -10pm every day)

CBT Online



Eating Disorders:

Anorexia and Bulimia Care (ABC) - This organisation supports sufferers, their family and their friends towards full recovery.


Boy Anorexia




Winston’s Wish - for bereaved children and their families


Tel: 08452 03 04 05 (2p per minute)

St. Christopher’s Candle Project – for bereaved children and their families


Tel: 0208 768 4500


Alcohol and Drugs:

Al-anon – support for relatives and friends of alcoholics


Tel: 0207 403 0888

Alateen – support for children of alcoholic parents (ages 12-17)

Tel: 0207 593 2070 (part of Al-anon)

NACOA (National Association for Children of Alcoholics)


Tel: 0800 358 3456 (Freephone)

FRANK –information and confidential advice regarding drugs


Tel: 0300 123 6600 live chat 2-6pm

Bromley Changes – drug and alcohol support for under 18s


Tel: 0208 313 1107 07920 813660


Other areas of mental health and emotional wellbeing:

SNAP – LBGTQ Youth Group and mental and sexual wellbeing


Bromley Community Wellbeing – face to face and on line self- help and support for the emotional wellbeing of under 18s


tel: 0203 770 8848

Bromley Children Project – one to one and group support for families including courses and workshops

Tel: 0208 461 7259


9b Station Road, Orpington 11am – 9pm 016898 33000 (visits in person)
Central number - free from landline or mobile 116 123


Safeguarding issues can also be addressed through a member of the Safeguarding team: Miss M Lester, Deputy Headteacher and Designated Safeguarding Lead (mgl@rws.uk.net) or Miss N Barnes, Deputy Designated Safeguarding Lead (njb@rws.uk.net).

Mental Health Assembly Presentation
Apps For Mental Wellbeing
Child Sexual Exploitation - Guide for Parents